One of the latest spin offs of business VoIP technology is the Hosted PBX. This technology allows small and medium-sized businesses to have a sophisticated telephone system without the investment in telephone equipment.

In fact, the entire telephone system is operated and maintained by your Voice-over-IP (VoIP) service provider. A Hosted PBX lets employees work from their home, a hotel or on their cell phone while still being connected to the same office telephone system.

Just like a Fortune 500 telephone system, you can transfer callers, put them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments.

    Key Concepts behind a Hosted PBX Service :

    Your telephone system is "hosted" or operated by your provider

    Works with your existing telephone service or completely replaces it

    Can be used with landlines, mobile phones, VoIP service or might include VoIP service

    Hosted PBX Features:

    Cost Savings

    Work Anywhere

    Long-distance included

    Find-me / Follow-me included

    Long-distance included

    Use desk phones, smartphones, or laptops

    Easy to manage - no technican required

    Voicemail to E-mail included

    Huge number of included features

    Supports multiple physical offices

    Company Image

    Enhance Productivity

    Customize your autoattendant

    Track performance over time

    Manage staff with departments

    Easily generate detailed reports

    Get local numbers in areas of your choice

    View real-time usage and active calls

    Custom hold music supported

    Automatically record calls

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